Jobs at Great Bay Staffing Group

View all jobs

Patient Access Manager

San Antonio, Texas

Patient Access Operations Manager - Healthcare Administration

Join a leading healthcare organization as a Patient Access Operations Manager, where you'll play a pivotal role in shaping the patient experience and managing critical front-end operations. This position offers the opportunity to lead a dynamic team while serving as a key liaison between our Shared Service Center (SSC) and facility operations.

Core Responsibilities:

  • Lead and implement patient experience initiatives through AIDET methodology
  • Oversee quality assurance processes for all registration areas
  • Manage departmental operations, including FTE allocation and budget oversight
  • Direct and optimize daily registration workflows and staff productivity
  • Facilitate resolution of patient concerns and maintain service excellence
  • Conduct performance monitoring and staff development initiatives
  • Drive operational efficiency through data analysis and process improvement
  • Provide on-call leadership support to ensure 24/7 operational coverage

Required Qualifications:

  • Bachelor's degree in Healthcare Administration, Business, or related field
  • Minimum 3 years of management experience in Patient Access within an acute care setting
  • Proven experience in large hospital operations (800+ beds)
  • Strong understanding of healthcare registration processes and compliance requirements
  • Excellent leadership, communication, and problem-solving abilities
  • Proficiency in healthcare information systems and Microsoft Office Suite

Why Join Our Team:

  • Comprehensive benefits package including medical, dental, and vision coverage
  • Competitive salary with performance-based incentives
  • Professional development and advancement opportunities
  • Collaborative work environment in a state-of-the-art facility
  • Opportunity to impact patient care at a leading healthcare institution

Are you ready to advance your healthcare management career? If you are a dynamic leader passionate about healthcare operations and patient experience, we want to hear from you. Join our team and make a difference in healthcare delivery. Apply now to become part of our successful organization.

Share This Job

Powered by