Jobs at Great Bay Staffing Group

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Director of Patient Access

Dallas, TX · Healthcare · 115,000
  • Salary range $85 - 115,000
  • Comprehensive Benefit and Retirement Programs. 
  • Relocation assistance may be available 

Responsibilities:

  • Oversee the daily operations of all patient access functions, serving as the liaison between the Shared Services Center (SSC) and the facility.
  • Integrate departmental services with the hospital’s primary functions, develop and implement policies and procedures, and assess and enhance department performance.
  • Act as a key promoter of Shared Services, ensuring the delivery of superior customer service.
  • Supervise facility operations of Patient Access functions, including pre-registration, benefit verification, pre-authorization, admission/registration, and service pre-payment, to maintain daily operations according to established standards.
  • Model AIDET guidelines in all patient interactions, ensuring staff adherence to patient experience expectations and promoting excellent customer service.
  • Review Patient Access performance to ensure timeliness, accuracy, compliance, and standards fulfillment in accordance with SSC Service Level Agreements.
  • Stay informed about regulatory requirements and company compliance policies, providing timely staff education on any changes or developments.
  • Actively seek opportunities to control costs and improve processes while maintaining patient safety and the quality of care.

Who Will Be a Great Fit?  

  • 5+ years of healthcare management experience, with at least three years in a patient access leadership role.
  • Bachelor’s degree is preferred, but the degree requirement can be waived if currently enrolled in a Bachelor's degree program with SSC Executive leadership approval.
  • Must have experience in a large hospital setting.

As recruiters, we are skilled in our field and understand how to match an opportunity with the individual. If you choose to send us your resume, be advised we will not share it with any employer without your permission. 

If this isn't the right position for you, please share it with someone who might be interested. In the meantime, please look at our website – we have other openings that may suit your needs!

Thank you,

Brian Hughes
https://www.greatbaystaffing.com

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