We're seeking a dynamic and experienced Patient Access Supervisor to join our growing healthcare team in the beautiful Finger Lakes region of New York. This role offers a unique opportunity to lead and develop our Patient Access Department while contributing to the overall success of our organization.
• Manage and mentor Patient Access staff, ensuring high-quality customer service and operational efficiency
• Oversee Meditech training for all ADM users, including decentralized Access areas
• Conduct quality assurance checks to maintain compliance with payer and regulatory requirements
• Prepare staff schedules and process payroll, ensuring adequate coverage for all shifts
• Monitor and improve departmental productivity and work quality
• Develop and maintain policies and procedures to enhance accuracy and efficiency
• Verify daily census and resolve insurance claim processing errors
• Collaborate with other departments to achieve organizational goals
• Minimum 3 years of experience in Patient Access or Patient Financial Services
• Prior supervisory or management experience in a healthcare setting
• Strong understanding of revenue cycle management and medical billing/coding
• Proficiency in Microsoft Office suite and medical software systems (e.g., Meditech)
• Excellent communication, leadership, and problem-solving skills
• Knowledge of HIPAA regulations and JCAHO standards
This position is based in either Geneva or Penn Yan, NY, both located in the picturesque Finger Lakes region. The area offers:
• Stunning natural beauty with numerous lakes and state parks
• Thriving wine and culinary scene
• Rich cultural heritage and year-round recreational activities
• Proximity to major cities like Rochester and Syracuse
• Competitive salary range: $42,000 - $52,000, based on experience
• Comprehensive benefits package
• Career growth potential within a supportive, smaller organization
• Opportunity to wear multiple hats and gain diverse healthcare management experience
• Work-life balance in a beautiful, family-friendly region
We encourage qualified candidates passionate about healthcare leadership and patient care to apply. Join our team and make a significant impact on our Patient Access Department while enjoying the unique lifestyle the Finger Lakes region offers!
Keywords: Patient Access Supervisor, Healthcare Management, Revenue Cycle, Medical Billing, Meditech, HIPAA, JCAHO, Finger Lakes Healthcare, Patient Registration, Healthcare Leadership